Webcams are one of the most important peripherals that help users participate in video conferences, video chatting, etc. The Logitech C920 webcam is quite common among users but many times users report about the Logitech C920 webcam not working error that prevents them from using the webcam service smoothly.

If the webcam stops working suddenly then it can seem like a big problem especially to laymen and novices. But fortunately, there are some impeccable methods to resolve the Logitech webcam detected but not working issue which we shall explore in the post below.

Universal Solution: To Fix Logitech C920 Webcam Issue

There might be numerous reasons behind the Logitech webcam C920 not detected error but one of the main reasons behind this error is bad drivers. So, the most prudent way to sort the problem of bad device drivers is by taking the help of the Bit Driver Updater.

We will look at how this tool aids in updating your system drivers in the latter portion of this article. However, you can click the download button below to get the tool immediately.

Windows-Download button

Solutions For Logitech C920 Webcam Not Working Error:

Below we will look at the solutions in accordance with the causes behind the Logitech C920 not detected error on Windows 10/11.

Solution 1: Fixes for Temporary Issues

Step 1: Check the connections port

Check the connecting wires to ensure that the webcam is connected properly to the system.

Step 2: Try another USB

You can try connecting the webcam to another port of the computer to see if that solves the problem.

Step 3: Try another system

Alternatively, you can also connect the Logitech Webcam and use the Logitech webcam software C920 with another machine and see if it is working well in the other system. Then, it would indicate some system-related issues that could be addressed accordingly.


Solution 2: Primary Fixes for Logitech C920X Pro HD Webcam

Step 1: Verify the Windows Privacy Settings 

Sometimes, the Logitech C920 webcam not working error can occur because of the Windows Privacy Settings that has the potential to block the Logitech Webcam. You can go through the below steps to firstly see whether this is the root cause of the problem and then understand how to resolve it.

  • Launch the Settings app of the Windows 10 computer and then navigate to the Privacy section.

Launch the Settings app of the Windows 10 computer

  • Tap on the Camera from the left pane and ensure that the Allow apps to access your camera is turned on.
  • Then, scroll down the list of apps and toggle the switch to enable the app that should have access to the Logitech Webcam.

Tap on the Camera from the left pane

Also read: How to Fix Logitech G Pro X Microphone Not Working?

Step 2: Reinstall the Logitech Software

You can try reinstalling the Logitech software to see if that can resolve the Logitech C920 webcam not working error on Windows 11. Here’s how you can do this:

  • Go to the destination using the below path address:

        Control Panel > Programs > Programs and Features

  • Right-click on the Logitech software to Uninstall it.
  • In the pop window, only choose the Driver for the purpose of uninstallation.
  • You can use the camera again but if the above steps did not help resolve the issue, then you can choose to uninstall the complete software.
  • Further, you can reinstall the Logitech software from the Logitech’s official website.

Step 3: Automatically Update the Logitech C920 Driver and Other Windows Drivers

At times you might face the Logitech C920 webcam not working error due to worn out and bad device drivers. The most recommended method to update the device drivers is by using the free driver updater software.

Windows-Download buttonScan all driver

You can choose to install Bit Driver Updater on your Windows system and then follow the below steps to update your system drivers:

  • Scan the system with the tool.
  • The tool will instantly pull a list of all faulty drivers.
  • Use the Update All button to download and install the latest drivers on your PC.
  • Finally, restart the system again.

Windows-Download button

Alternative Method to Fix Logitech C920X Pro HD Webcam Driver Error from Official Website:

If you don’t want the automatic method to update the driver, you can use the official website of the manufacturer as well to perform Logitech c920 software download Windows 10. Use the below steps to do the same:

  1. Go to the Official Website of Logitech.
  2. Take your cursor to Support and open Downloads.
    Official logitech website
  3. Use the search bar to look for C920 and click on the product you are using.
    C920 and click on the product
  4. Click on Downloads from the left pane.
    Click on Downloads
  5. Choose the OS you are using.
    Choose the OS
  6. Click on the Download Now button to get the driver file accordingly.
    Download Now
  7. Install the driver.

This is how you can easily get the Logitech webcam software c920 on any Windows OS.


Solution 3: Secondary Fixes

If updating the Logitech C920 driver does not help you, then the steps surely will:

Step 1: Disable Conflicting Apps

Your camera might stop working due to other applications like Skype, Instagram, or Discord that have been permitted to use the web camera as well. A message would pop up stating that the camera is in use by another software. In such scenarios, you might need to disable the conflicting applications by using the Task Manager.

Step 2: Open Task Manager by using the Ctrl + Shift + Esc keys.

Step 3: Search the conflicting apps and choose the End Task option.

Step 4: Further, you have to restart your system.

Also read: Logitech Unifying Receiver Not Detected in Windows 11/10 {Fixed}


Logitech C920 Webcam Not Working on Windows 11/10: Solved

So friends, this was all about the solutions of the Logitech C920 webcam not working error. Hopefully, you can start using the Logitech Webcam again after fixing the problem that you have been facing.

If you have any queries, you can feel free to drop them in the comments section below.